FAQs

Q1: Are you manufacturer or trading company?
We are a manufacturer, we produce the products by ourselves.

Q2: What is your MOQ?
Different items with different MOQ demands. Please contact with us for detailed information.

Q3: Can you customize the products as per our request?
Our team have more than 13 years experiences, they can easy to produce it according to the drawing or sample. There are 10 new
items developed per month.

Q4: How can we get a sample?
A: For new customers, we will charge sample fees/express fees
Guarantee: Sample fees and express fees will be refund to customer in the order.
For regular customer, no sample fee or express fee needed.
B: Samples are very quick, that is usually 3-7 days.
If popular sample, we could even supply right away.
C: Once the sample is finished, we will deliver it to you by DHL, TNT or UPS.

Q5: How do you control the quality?
We have the inspect team to control the quality problem.
From material to finished products, each step, our inspection man to inspect it.
For each order, we will test and have the record.

Q6: How about your delivery time?
Delivery time will be within 45 days since the PI is confirmed and advance payment is received. We have specific production
schedules from different divisions. We can see the stages once it proceeds the order on our system.